Be a Part of our Team

It is an exciting time at ACU-Serve where we are growing and expanding our services. We would love to have you be a part of it. If you feel you would be a good fit for our team please apply below.

Click on a Job Title below to see the details and then click the apply link to email your Resume and Cover Letter to careers@acuservecorp.com. Please attach your Resume and Cover Letter as a Microsoft Word Document or a PDF

Click on a Job title to see details.

DESCRIPTION

ACU-Serve is one of the top 100 fastest growing companies in Northeastern OH. As a result, we periodically have openings for Medical Billing Collections and Resolutions Analysts or Sr. Analysts.

The Medical Billing Collections and Resolution Analyst resolves issues with unpaid insurance claims for an assigned client load. It researches incoming denials from insurance companies, initiates the collection process through telephone contacts, letters, contracts, websites, etc. and researches payor and government websites and/or medical resources to identify payor claim requirements required to resolve open accounts receivable and works to minimize write-offs by exhausting all resolution options. It also leverages technology and identifies and reports process inefficiencies and make recommendations for continuous improvement and opportunities that will enhance revenue flow. Additionally, it creates training documents as requested for clients, states and billing software(s).

The Sr. Medical Billing Collections and Resolution Analyst, in addition to performing the analyst duties, reviews the training documents created by analysts for accuracy and is responsible for training ACU-Serve staff. The Sr. Analyst also manages/reviews a client as a whole, including reviewing work history and possible revisions that could be made to setup to improve clean claim rate, and attends client calls as requested and communicates effectively with the client.

By applying to this posting, you are applying for current and future openings. The level for which you will be considered is based on your background and business needs.

POSITION REQUIREMENTS

  • Minimum of 1 year of collections experience working with insurance companies.
  • HS diploma/GED.
  • Strong computer skills including strong keyboarding skills.
  • Experience with MS Word and Excel required.
  • Proven ability to use formal business language to communicate effectively in written form including spelling and punctuation.
  • Excellent verbal communication skills and ability to communicate with tact and diplomacy and maintain a professional approach when confronted with difficult situations (e.g., the ability to not personalize negative customer comments and maintain a cordial manner).
  • Strong attention to detail.
  • Strong negotiation and problem-solving skills.
  • Ability to multi-task.
  • Results-oriented self-starter with a can-do attitude, a sense of urgency and ability to complete tasks in a timely manner.
  • Proven ability to review current processes and procedures and suggest process improvements or solutions.
  • Able to work with others with diverse personalities.

FULL-TIME/PART-TIME — Full-Time

TAGS — DME, HME, Infusion, Medical Billing, Brightree, Fastrack, CPR+

POSITION — Medical Billing Collections and Resolution Analyst/Sr. Analyst

LOCATION — ACU-Serve Corporate Offices - Cuyahoga Falls, OH

THIS POSITION IS CURRENTLY ACCEPTING APPLICATIONS.

Apply

DESCRIPTION

ACU-Serve is one of the top 100 fastest growing companies in Northeastern OH. As a result, we periodically have openings for Medical Billing Collections and Resolutions Specialists.

This position resolves issues with unpaid insurance claims for an assigned client load. It researches incoming denials from insurance companies, initiates the collection process through telephone contacts, letters, contracts, websites, etc. and researches payor and government websites and/or medical resources to identify payor claim requirements required to resolve open accounts receivable and works to minimize write-offs by exhausting all resolution options. It also leverages technology and identifies and reports process inefficiencies and make recommendations for continuous improvement and opportunities that will enhance revenue flow.

By applying to this posting, you are applying for current and future openings. If you have insurance company collections experience, please apply to the Medical Billing Collections & Resolution Analyst/Sr. Analyst posting.

POSITION REQUIREMENTS

  • Minimum of 1 year of customer service experience.
  • HS diploma/GED.
  • Strong computer skills including strong keyboarding skills.
  • Experience with MS Word and Excel required.
  • Proven ability to use formal business language to communicate effectively in written form including spelling and punctuation.
  • Excellent verbal communication skills and ability to communicate with tact and diplomacy and maintain a professional approach when confronted with difficult situations (e.g., the ability to not personalize negative customer comments and maintain a cordial manner).
  • Strong attention to detail.
  • Strong negotiation and problem-solving skills.
  • Ability to multi-task.
  • Results-oriented self-starter with a can-do attitude, a sense of urgency and ability to complete tasks in a timely manner.
  • Proven ability to review current processes and procedures and suggest process improvements or solutions.
  • Able to work with others with diverse personalities.

FULL-TIME/PART-TIME — Full-Time

TAGS — DME, HME, Infusion, Medical Billing, Brightree, Fastrack, CPR+

POSITION — Medical Billing Collections & Resolution Specialist

LOCATION — ACU-Serve Corporate Offices - Cuyahoga Falls, OH

THIS POSITION IS CURRENTLY ACCEPTING APPLICATIONS.

Apply

Contact Info

  • 2020 Front Street, Ste. 205
  • Cuyahoga Falls, OH 44221
  • Toll-Free: 800.887.8965
  • Phone: 330.923.5258
  • Fax: 866.823.2583
  • Email: info@acuservecorp.com
  • Contact us

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