Traditional Outsourcing (HME/DME)

In traditional Outsourcing ACU-Serve assumes all responsibilities of the provider’s in-house billing staff. The provider will do all intake and compliance review for claims to be worked by ACU-Serve. After the claim has gone through the compliance review and other intake functions ACU-Serve will provide the following:

  • Review all claims prior to submission for billing errors (ie: HCPCS codes, Modifiers etc.)
  • Transmit claims (after review)
  • Work front end rejections
  • Work A/R and Denials
  • Post payments
  • Conduct bi-weekly calls to provide feedback
  • Conduct monthly executive call and billing analysis
  • Implement ACU-Insight Dashboard to provide a transparent view of all activity performed by ACU-Serve

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