In traditional Outsourcing ACU-Serve assumes all responsibilities of the provider’s in-house billing staff. The provider will do all intake and compliance review for claims to be worked by ACU-Serve. After the claim has gone through the compliance review and other intake functions ACU-Serve will provide the following:
- Review all claims prior to submission for billing errors (ie: HCPCS codes, Modifiers etc.)
- Transmit claims (after review)
- Work front end rejections
- Work A/R and Denials
- Post payments
- Conduct bi-weekly calls to provide feedback
- Conduct monthly executive call and billing analysis
- Implement ACU-Insight Dashboard to provide a transparent view of all activity performed by ACU-Serve
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