Recover Lost Revenue. Maximize Your A/R Collections.
Mounting denied claims? Aging accounts receivable? ACU-Serve can help you speed up revenue collection, reduce AR days and help you recover missed revenue.
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Recover Outstanding Payments
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Accelerate Cash Flow
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Reduce Claim Denials
Our AR Collection Results Speak for Themselves
93-98%
Collection % Rate
77%
Clean Claim Rate
15%
AR below 15% in 90+ days
AR Collection & Recovery Services
Managing accounts receivable (AR) can be such a pain point for HME, DME, Infusion & other healthcare providers. With ever-changing regulations & complex insurance rules, payment delays are an unfortunate reality.
By using the right tools and strategies, we make sure your outstanding payments are collected quickly and on time.
Our A/R experts work as a dedicated extension of your team to continuously improve your financial performance. With consistent follow-ups and a clear process, we will help you improve cash flow and reduce unpaid balances.
What do Healthcare Providers Get Out Of This?
Higher Recovery Rates
Recover more of the revenue you've already earned. We work denied and aging claims to reduce write-offs and increase the percentage of AR that actually gets collected.
Improved, Steady Cash Flow
Turn outstanding AR into reliable, steady revenue. Higher recovery rates and faster follow-ups mean fewer long-aged balances and more consistent cash coming in month over month.
Deep HME/DME Expertise
Work with our U.S. experts who understand your industry inside and out. We bring deep HME/DME, infusion & healthcare expertise — including payer-specific rules, modifiers, and claim requirements — to build a customized AR plan built around your overall business goals.
Our A/R Collection Services & Solutions
Accurate & timely submissions are the best way to prevent stalled cash flow.
We use a rigorous validation process to scrub every claim for coding and modifier errors before it is sent, ensuring high acceptance rates and faster payment cycles.
Our goal is simple:
to be as effective as possible in maximizing collections while offering the most competitive rates in the market for the home-based care industry, including home medical equipment (HME), durable medical equipment (DME), home infusion, AICs, and specialty pharmacy.
By leveraging technology and data-driven strategies, we can deliver the highest collection rates with the utmost efficiency to transform your AR process.
Manage Your A/R Recovery with ACU-Insight
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Track claims after submission to see if they’re paid, denied, or require escalation
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Track metrics like clean claim rates, denial reasons, and paid claims
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Identify trends and root causes of unpaid claims & denials (e.g., common errors or payer-specific issues).
ACU-Insight Reporting Features
Denials and Payment Trending Reporting
Our software and tools effectively model payer requirements, identify discrepancies for immediate correction pre-submission, decrease write offs by 50% or better and reduce lagging payments significantly.
Trusted by 1000s of Partners
“Working with ACU-Serve has been a true partnership from day one. The transition to go-live was smooth and nearly effortless for our billing and posting teams, allowing our remaining billers to redirect their expertise toward audits, coaching intake, and solving internal challenges. In just a few short months, the results speak for themselves: stronger processes, more efficient claims, and meaningful financial improvements, including a reduction in open A/R and a drop in DSO from 57 to 48."
- Scott Maston, CEO Jefferson Pharmacy
Commonly Asked Questions
Get In Touch With Our A/R Collection Experts
Contact us today. Find out how 2500+ companies use ACU-Serve to drive more revenue.