At ACU-Serve, we understand that in the healthcare industry, trust is everything.

Our clients rely on us not only to manage their claims efficiently but also to protect their most sensitive data. In a world where cyber threats are increasingly sophisticated, this responsibility is one we take very seriously.

To reinforce our commitment to data security and provide our clients with the highest level of assurance, we have achieved HITRUST certification for our service platforms, including Claims Management and Clarity Reporting Solutions, as well as our facility on Amazon Web Services.

Why HITRUST Certification Matters

HITRUST (Health Information Trust Alliance) certification is more than just a badge—it’s a rigorous validation of our security practices. This certification is recognized as the gold standard for information security in the healthcare industry. It ensures that we are not only compliant with current regulations but also proactive in addressing emerging threats. For our clients, this means they can have complete confidence in our ability to protect their data.

ACU-Serve’s critical service platforms, Claims Management and Clarity Reporting Solutions, have met the stringent requirements of HITRUST. This certification process involved a comprehensive external audit, verifying that our systems and processes adhere to the highest standards of data security.

Securing Our Clients’ Data on Amazon Web Services

Part of our HITRUST certification process included securing our operations on Amazon Web Services (AWS). AWS provides a robust, scalable infrastructure, but it’s our responsibility to ensure that the data we manage within this environment is protected to the highest degree. The HITRUST certification confirms that our use of AWS meets these stringent security standards, further reinforcing our clients’ trust in our services.

How HITRUST Enhances ACU-Serve’s High-Trust Reputation

Achieving HITRUST certification for our Claims Management and Clarity Reporting Solutions is a significant milestone in ACU-Serve’s journey toward becoming a HITRUST company. This certification is not just about meeting regulatory requirements—it’s about exceeding them. It’s about demonstrating to our clients that we are committed to safeguarding their data, not only today but also as threats evolve.

Through the HITRUST certification process, we’ve strengthened our security posture across all aspects of our service platforms. We’ve invested in advanced monitoring, incident response, and continuous improvement of our security practices. This proactive approach allows us to mitigate risks before they become issues, ensuring that our clients’ data remains secure.

Our Ongoing Commitment to Excellence

At ACU-Serve, our commitment to data security doesn’t end with certification. We view HITRUST as part of a continuous journey of improvement and vigilance. We will continue to enhance our security measures, keeping pace with the latest threats and ensuring that our clients can trust us with their most sensitive information.

In an industry where trust is paramount, ACU-Serve is proud to be a leader in security and compliance. By achieving HITRUST certification for our Claims Management and Clarity Reporting Solutions, we have reaffirmed our dedication to providing our clients with the highest level of assurance that their data is secure with us.

The Value of RISCPoint’s Expertise in HITRUST Adoption and Audit

By partnering with RISCPoint, we were able to leverage their deep industry knowledge and experience, ensuring that our HITRUST adoption and certification process was handled with the highest level of efficacy.