ACU-Serve's Compliance Corner
At ACU-Serve, Compliance Matters! It is a cornerstone of our operations. We are committed to maintaining the highest compliance standards in every aspect of our work.
CMS Updates to the Master List, Required Face to Face/Written Order Prior to Delivery List, and Required Prior Authorization List
On January 13, 2026, CMS published in the Federal Register an update to the Master List, required items for face to face, written order prior to delivery and prior authorization.
New Modifier Requirements for Ventilators, Lymphedema Compression Treatment Items, and Pneumatic Compression Devices
On December 4, 2025, the DME MACs issued new guidance regarding the use of SC, GA, GZ, and GY modifiers for Ventilators, Lymphedema Compression Treatment Items, and Pneumatic Compression Devices.
CGS Connect Program – New Lymphedema Compression Treatment Codes Added
CGS has expanded its CGS Connect program to include the following Lymphedema Compression Treatment HCPCS codes
Medicare Audits of Lymphedema Compression Treatment Items
Medicare has initiated audits of Lymphedema Compression Treatment Items, resulting in further clarification regarding acceptable documentation standards.
Billing Instruction for Prefabricated Braces Without an OTS code
Over the years there have been many changes to the HCPCS coding for orthoses. With the most recent overall CMS established two L code sets; Prefabricated and Custom Fabricated.
At ACU-Serve, our unwavering dedication to compliance and quality is the foundation of the trust and confidence our clients place in us.
By prioritizing these principles, we deliver exceptional service while setting benchmarks of excellence in the industry.
Our Approach
Our approach to compliance is proactive and innovative. We continuously seek new ways to strengthen and enhance our internal compliance culture and programs. Our team goes beyond merely meeting regulatory requirements; we foster a mindset where compliance is integral to everything we do.
Quality
Quality is intrinsically linked to compliance at ACU-Serve. We challenge ourselves to consistently raise the bar through meticulous attention to detail and rigorous quality assurance processes. We aim to exceed industry standards, making quality a commitment we uphold in every facet of our service delivery.
Dedicated Team
Our dedicated team of clinical and non-clinical auditors plays a crucial role in maintaining these high standards. They meticulously audit our Intake Department to ensure that all processes and procedures not only meet but exceed our client’s expectations. Additionally, they provide essential support to our clients through external audit defense and appeals, offering their expertise when it is needed most.