Real Challenges. Measurable Results.
Explore how ACU-Serve helps providers solve complex challenges, strengthen performance, and achieve measurable results.
Case Studies
Testimonials
Kate Mutibura
Director of Revenue Cycle Management
“ACU-Serve has been a true partner from day one. They’re proactive, accountable, and communicate in a way that makes everything easier for our team. The trust they’ve built with us has been invaluable, unlike past vendors, we know issues will be addressed quickly and effectively. Working with them has given us confidence and peace of mind.”
Scott Maston
CEO
“Working with ACU-Serve has been a true partnership from day one. The transition to go-live was smooth and nearly effortless for our billing and posting teams, allowing our remaining billers to redirect their expertise toward audits, coaching intake, and solving internal challenges. In just a few short months, the results speak for themselves: stronger processes, more efficient claims, and meaningful financial improvements, including a reduction in open A/R and a drop in DSO from 57 to 48.”
Anthony LaCute
President & CEO
“Partnering with ACU-Serve has completely changed the way we manage our A/R. We thought we were doing pretty well, but they took our collection rates from the high 80s to consistently above 90% – adding sophistication, spotting trends, and helping us scale faster. When Ohio Medicaid rolled out its new system, we would not have been able to maintain cash flow without their support and resources. Clay and Season treat us like we’re their only client, always responsive and dedicated. With ACU-Serve, we have a true partner who consistently delivers results and peace of mind.”
Jon Novak
President & CEO
“We are so excited to be aligned with ACU-Serve and to see growth in every aspect of our business. Your team has been amazing, and now more than ever, we know we made the right decision to outsource with ACU-Serve!”
President & CEO
“Partnering with ACU-Serve’s Infusion team turned out to be one of the best decisions we’ve made. From day one, they overdelivered, bringing structure, expertise, and care that far exceeded expectations. Their knowledge of the industry is unmatched, and their proactive approach has taken so much pressure off our team. We saw a 22% improvement in collections, gained valuable time back, and built a true partnership that feels like family. They don’t just manage revenue, they help us take better care of people.”