Get Intake Right.Get Revenue Moving.

Revenue starts at intake. ACU-Serve combines experienced people, proven processes, and technology to manage intake from referral through authorization. This helps prevent downstream denials, reduce rework, and keep revenue moving.

When Intake Is Handled Correctly, Billing Is Straightforward

Intake is the gateway to a healthier revenue cycle. Missing documentation, incorrect eligibility, or overlooked authorization requirements do not stay at intake. They become denials, delayed reimbursement, and costly rework downstream.

Order Entry

Accurate, client-specific order entry that gets the revenue cycle moving in the right direction.

Documentation

Review requirements, identify gaps, and follow up on what's needed to move orders forward.

Eligibility & Authorization

Verify coverage, identify payer requirements, and obtain and track necessary authorizations.

Let Us Manage the Process. You Focus on Your Patients.

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We Keep Intake Moving Forward.

Intake requires constant attention to documentation, eligibility, authorizations, payer requirements, and follow-up. ACU-Serve manages the details and keeps the process moving, giving your team more time to focus on patients, referrals, growth, and running the business.

We Don't Just Process Intake.We Improve It

ACU-Insight provides greater visibility into performance, trends, and anomalies, helping our experts find the root cause and work with your team to improve the process.

The goal isn’t just to fix today’s issue. It is to help prevent tomorrow’s.

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Intake Expertise That Goes Beyond Order Entry

Eligibility & Insurance Verification
We verify coverage using your patient management system, payer portals, and direct payer communication to get the information needed to move the order forward.

Prior Authorization
We obtain and track required authorizations, helping prevent avoidable delays and downstream denials.

Documentation Management
We identify missing information and documentation gaps before they create downstream issues.

Where Is Intake Slowing Your Revenue?

Orders stalling? Documentation gaps recurring? Too much staff time spent chasing authorizations or correcting downstream issues?

Let’s find where the process can work better.

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