ACU-Serve Insight
ACU-Insight is a robust business analytics tool that allows providers to manage the revenue cycle with a comprehensive view. ACU-Serve developed the toolset to optimize the software that our clients are already using.
Manage the Revenue Cycle with ACU-Insight
ACU-Insight collects the data from multiple facets of your organization and delivers it in an actionable manner. By intelligently queuing up only the claims that need worked and eliminating unnecessary touches, ACU-Serve can reduce the number of claims being touched and in-turn lower the cost to its clients.
ACU-Insight empowers our clients to streamline processes and make changes that positively affect cash flow.
Advanced Analytics
Intake Efficiency
Our software includes masterful workflow, processes, information reporting, compliance checks and automation starting the process correctly to insure optimal submission and payment.
Collector Efficiency
Additional workflow, automation and reporting that leads to increased efficiency, productivity and collections for our clients. By identifying the % of claims that are denied after the invoices have been worked, we can train, correct issues and lower labor costs, resulting in lower rates for our clients!
Denials and Payment Trending Reporting
Our software and tools effectively model payer requirements, identify discrepancies for immediate correction pre-submission, decrease write offs by 50% or better and reduce lagging payments significantly.
Work History
Identifies trends and system updates by HCPCS, Item ID, payer and team members while quantifying issues.
Intake Efficiency
Our software includes masterful workflow, processes, information reporting, compliance checks and automation starting the process correctly to insure optimal submission and payment.
Collector Efficiency
Additional workflow, automation and reporting that leads to increased efficiency, productivity and collections for our clients. By identifying the % of claims that are denied after the invoices have been worked, we can train, correct issues and lower labor costs, resulting in lower rates for our clients!
Denials and Payment Trending Reporting
Our software and tools effectively model payer requirements, identify discrepancies for immediate correction pre-submission, decrease write offs by 50% or better and reduce lagging payments significantly.
Work History
Identifies trends and system updates by HCPCS, Item ID, payer and team members while quantifying issues.
Additional Benefits
Software Optimization
Maintain price tables and fee schedules
Review and implement enhancements
Payer set up to include ERA
Data Analysis with Improvement Recommendations
Monthly review of denial trending, invoice touches and payment activity
Minimize write offs and adjustments
Data analysis to determine root causes
Clean Claim Rate
No manual intervention is needed, claim flows from confirmation to cash posting with no manual intervention
DSO by payer and payer group
ACU-Serve clients typically see AR over 90 less than 15%
Share best practices and industry news
ACU-Serve is a member of AAHomecare, various state associations, and Medicare councils