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Managing accounts receivable (AR) is constantly challenging for HME (home medical equipment) providers. Between complex insurance processes and ever-changing regulations, payment delays are an unfortunate reality.  For smaller providers, the...

We recently received our first Post-Payment RAC (Recovery Audit Contractor) Complex Review Audit for Continuous Glucose Monitoring (CGM). Now that the PHE waivers have expired, the RAC has updated the date of service (DOS) exception, excluding...

At ACU-Serve, we understand that in the healthcare industry, trust is everything. Our clients rely on us not only to manage their claims efficiently but also to protect their most sensitive data. In a world where cyber threats are increasingly...

Nice to connect with you! I’m Brooke Renn, the new Sales Executive at ACU-Serve, with a rich background in the HME industry. You may already recognize me from my eight-year tenure at the Accreditation Commission for Health Care, Inc. (ACHC). Like...

For over 30 years, ACU-Serve has built its business with the belief that trust is the pillar of every thriving operation—particularly in the relationships between home medical equipment (HME) providers and their outsourced revenue cycle management...

In the wake of the global pandemic, a seismic shift towards technology has redefined operations for most providers. From remote work solutions to streamlined software and automated product deliveries, the transformative power of technology is...

In the intricate landscape of healthcare, operational efficiencies play a pivotal role in ensuring the seamless functioning of various processes within the revenue cycle continuum. For those of you who are new or still in the learning stages of the...

Are you a healthcare provider struggling with the complex and time-consuming task of managing in-house billing for your Home Medical Equipment (HME) business? Have you ever wondered if there's a better way to streamline this crucial aspect of your...

HME providers are increasingly turning to full-service billing to help streamline their HME billing processes as the home healthcare industry becomes more complex. So, what is HME full-service billing, and how does it work? In this article, we'll...