ACU-Serve's Compliance Corner
At ACU-Serve, Compliance Matters! It is a cornerstone of our operations. We are committed to maintaining the highest compliance standards in every aspect of our work.
At ACU-Serve, our unwavering dedication to compliance and quality is the foundation of the trust and confidence our clients place in us.
By prioritizing these principles, we deliver exceptional service while setting benchmarks of excellence in the industry.
Our Approach
Our approach to compliance is proactive and innovative. We continuously seek new ways to strengthen and enhance our internal compliance culture and programs. Our team goes beyond merely meeting regulatory requirements; we foster a mindset where compliance is integral to everything we do.
Quality
Quality is intrinsically linked to compliance at ACU-Serve. We challenge ourselves to consistently raise the bar through meticulous attention to detail and rigorous quality assurance processes. We aim to exceed industry standards, making quality a commitment we uphold in every facet of our service delivery.
Dedicated Team
Our dedicated team of clinical and non-clinical auditors plays a crucial role in maintaining these high standards. They meticulously audit our Intake Department to ensure that all processes and procedures not only meet but exceed our client’s expectations. Additionally, they provide essential support to our clients through external audit defense and appeals, offering their expertise when it is needed most.
Tis the Season to Update Your Medicare Participation Status
It is the time of the year when the National Provider Enrollment (NPE) Contractors will start mailing letters or post cards to all suppliers, notifying you of your ability to change your participation status with Medicare. This is an important reminder to suppliers to ensure their mailing address is updated in PECOS. A returned mail…
Updated Billing Instructions for L1820 and L1652 Approved
Centers for Medicare and Medicaid Services (CMS) approved the creation of two off-the-shelf (OTS) codes that previously only had “custom fitted” code. Prior to the creation of the new codes, suppliers furnishing off-the-shelf equivalent of HCPCS code L1820 Knee orthosis, elastic with condylar pads and joints, with or without patellar control, prefabricated, includes fitting and…
Retirement of Pneumatic Compression Devices (PCD) Local Coverage Determination (LCD) and Related Policy Article
Effective November 14, 2024 The Medicare DME MACs jointly announced the Retirement of Pneumatic Compression Devices (PCD) Local Coverage Determination (LCD) and Related Policy Article – Effective November 14, 2024. With the retirement of the LCD and Policy Article, providers and suppliers should refer to the CMS National Coverage Determination (NCD) – Pneumatic Compression Devices (280.6) which addresses…
ACU-Serve’s Role in ensuring that Medicare policies remain up to date with the latest ICD-10-CM codes
ACU-Serve has played an integral role in ensuring that Medicare policies, particularly those that are diagnosis-specific, remain up to date with the latest ICD-10-CM codes that meet the clinical indications of these policies. Through ongoing collaboration with DME MACs and industry stakeholders, ACU-Serve has successfully initiated the addition of the following ICD-10-CM codes to the…
Supplier Medicare Enrollment Information Revalidation
Dear Supplier, Every three years, Centers for Medicare and Medicaid Services (CMS) requires suppliers to revalidate their Medicare enrollment information. Suppliers are required to either update or confirm all their information in their records, including but not limited to practice location, surety bond, and insurances. CMS usually posts revalidation dates 6-7 months in advance of…