Streamline Your Intake Process with ACU-Serve
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• STREAMLINING HEALTHCARE INTAKE
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STREAMLINING HEALTHCARE INTAKE
At ACU-Serve, we understand the importance of efficiency when streamlining processes to ensure seamless patient care.
Our intake process is designed with a strategic process, offering healthcare providers a hassle-free solution—and a dedicated phone line for you—to manage orders, documentation, and insurance eligibility.
![intake-computer intake-computer](https://acuservecorp.com/wp-content/uploads/2024/05/intake-computer.png)
Our guarantees:
Customization:
Tailored Standard Operating Procedures (SOPs) ensure personalized interactions to meet individual client needs.
Automated Communication:
Outbound calls and texts keep patients informed throughout the process, from pending orders to insurance terminations and physician appointments.
Streamlined Handling:
ACU-Serve manages discharge orders, equipment delivery, and patient billing inquiries, providing expert care for healthcare providers.
Order Processing: Efficiently process incoming orders and notify physicians and patients upon receipt.
Documentation Retrieval: Obtain compliance documentation, PAR/CMN, and insurance eligibility requirements.
New 5-Year RUL Patients: Facilitate pre and post-pay audit submissions.
Enhanced Patient Experience:
Deliver exceptional care by ensuring seamless intake processes and clear communication channels.
Customization:
Tailored Standard Operating Procedures (SOPs) ensure personalized interactions to meet individual client needs.
Automated Communication:
Outbound calls and texts keep patients informed throughout the process, from pending orders to insurance terminations and physician appointments.
Streamlined Handling:
ACU-Serve manages discharge orders, equipment delivery, and patient billing inquiries, providing expert care for healthcare providers.
Order Processing: Efficiently process incoming orders and notify physicians and patients upon receipt.
Documentation Retrieval: Obtain compliance documentation, PAR/CMN, and insurance eligibility requirements.
New 5-Year RUL Patients: Facilitate pre and post-pay audit submissions.
Enhanced Patient Experience:
Deliver exceptional care by ensuring seamless intake processes and clear communication channels.
![ACU-Insight-Graphic-V2 ACU-Insight-Graphic-V2](https://acuservecorp.com/wp-content/uploads/2024/06/ACU-Insight-Graphic-V2.png)
ACU-Insight
ACU-Serve is powered by ACU-Insight, a robust business analytics tool developed by ACU-Serve to accommodate a client base that uses a variety of software platforms. ACU-Insight optimizes the software is already being used by our clients.
ACU-Insight Features
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Customizable view tailored to the User
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Payer Trending
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Top Patient count and $$ amount
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Consistent feedback to help streamline intake processes
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Tracking and Trending of standardized Action and Reason codes
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Customizable AR reporting
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Easy change control tracking
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Employee effectiveness tracking
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Invoice level reporting down to the Line Item/HCPC detail
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Data mining / Business analytics with limited impact on current business operations
With ACU-Serve, healthcare intake is simple. Trust us to streamline your processes, so you can focus on what you do best - providing exceptional care to those who need it most.