Streamline Your Intake Process with ACU-Serve
-
• STREAMLINING HEALTHCARE INTAKE
-
STREAMLINING HEALTHCARE INTAKE
At ACU-Serve, we understand the importance of efficiency when streamlining processes to ensure seamless patient care.
Our intake process is designed with a strategic process, offering healthcare providers a hassle-free solution—and a dedicated phone line for you—to manage orders, documentation, and insurance eligibility.
Our guarantees:
Customization:
Tailored Standard Operating Procedures (SOPs) ensure personalized interactions to meet individual client needs.
Automated Communication:
Outbound calls and texts keep patients informed throughout the process, from pending orders to insurance terminations and physician appointments.
Streamlined Handling:
ACU-Serve manages discharge orders, equipment delivery, and patient billing inquiries, providing expert care for healthcare providers.
Order Processing: Efficiently process incoming orders and notify physicians and patients upon receipt.
Documentation Retrieval: Obtain compliance documentation, PAR/CMN, and insurance eligibility requirements.
New 5-Year RUL Patients: Facilitate pre and post-pay audit submissions.
Enhanced Patient Experience:
Deliver exceptional care by ensuring seamless intake processes and clear communication channels.
Customization:
Tailored Standard Operating Procedures (SOPs) ensure personalized interactions to meet individual client needs.
Automated Communication:
Outbound calls and texts keep patients informed throughout the process, from pending orders to insurance terminations and physician appointments.
Streamlined Handling:
ACU-Serve manages discharge orders, equipment delivery, and patient billing inquiries, providing expert care for healthcare providers.
Order Processing: Efficiently process incoming orders and notify physicians and patients upon receipt.
Documentation Retrieval: Obtain compliance documentation, PAR/CMN, and insurance eligibility requirements.
New 5-Year RUL Patients: Facilitate pre and post-pay audit submissions.
Enhanced Patient Experience:
Deliver exceptional care by ensuring seamless intake processes and clear communication channels.
ACU-Insight
ACU-Serve is powered by ACU-Insight, a robust business analytics tool developed by ACU-Serve to accommodate a client base that uses a variety of software platforms. ACU-Insight optimizes the software is already being used by our clients.
ACU-Insight Features
-
Customizable view tailored to the User
-
Payer Trending
-
Top Patient count and $$ amount
-
Consistent feedback to help streamline intake processes
-
Tracking and Trending of standardized Action and Reason codes
-
Customizable AR reporting
-
Easy change control tracking
-
Employee effectiveness tracking
-
Invoice level reporting down to the Line Item/HCPC detail
-
Data mining / Business analytics with limited impact on current business operations
With ACU-Serve, healthcare intake is simple. Trust us to streamline your processes, so you can focus on what you do best - providing exceptional care to those who need it most.