Resupply for HME/DME Providers
Is your resupply program performing at its best? At ACU-Serve, we combine a consultative approach with advanced technology to help you reduce patient attrition, improve compliance and maximize revenue.
Let ACU-Serve help you take your resupply program to the next level.
Key Features:
Exceptional Agent Training:
Our agents undergo consistent training to deliver personalized and effective support to patients.
Software Optimization:
We optimize your existing software— including maximizing dialer capabilities, text, and email to ensure it works efficiently for your business.
Excellent Patient Care:
Patient satisfaction and well-being are at the forefront of our approach, driving positive outcomes and long-term compliance.
CPAP & CGM Resupply Experts You Can Trust
Struggling with Resupply? We can help! ACU-Serve’s Resupply solutions emphasize personalized care, patient compliance, and revenue optimization.
Through a blend of inbound and outbound live calls using cutting-edge resupply software platforms, our resupply program reduces attrition and improves compliance, helping you recover lost revenue and drive growth.
Let us optimize your CPAP & CGM Resupply program today!
What do HME/DME Providers Get Out Of This?
Reduce Patient Attrition
Boost patient retention rates. Patients who receive their supplies on time + proactive support = higher patient satisfaction.
20%+ Revenue Increase
Proven revenue growth. Our clients see an average 20%+ revenue increase with our resupply solutions.
Free Up Your Team’s Time
Reduce your staff’s burden. Allow RTs & Clinicians to focus on revenue generating activities.
Our Resupply Services & Solutions
Having a staff available from early in the morning to the evening is key to making sure your patients can reach someone when it works best for them.
Our agents undergo consistent training to deliver personalized and effective support to patients before and after normal business hours.
Your patients receive ongoing communication from a live agent who understands their specific health condition/disease and supply options, so they’re never without support—even after hours.
ACU-Serve Resupply Solutions
Putting Care in Healthcare
While touchless solutions have their place, we recognize the importance of personal engagement in patient care. Our comprehensive Resupply not only ensures compliance but also fosters patient satisfaction and loyalty, ultimately driving revenue growth for your business.
Expanding Beyond CPAP
Our commitment to comprehensive care extends beyond CPAP patients. With live inbound and outbound calls for various disease states including diabetic resupply, incontinence, and ostomy care, we serve as an extension of your business, catering to the diverse needs of all your patients.
Driving Compliance
Our dedicated team offers personalized support during the crucial initial 90 days of CPAP therapy, utilizing real-time monitoring and live outreach to maximize compliance rates and ensure long-term patient success.
Expert Resupply Support
At ACU-Serve, we combine a consultative approach with advanced technology to help you maximize revenue, reduce patient attrition, and achieve results.
Whether remotely or on-site, our seasoned consultants are equipped to optimize your program, leveraging their expertise across all software platforms.
Trusted by 1000s of Partners
Client Testimonials
"ACU-Serve provides solutions, not just billing services. They identify them timely. We're seeing claims being paid, recoupments not being taken, and just results."
Patricia Mastandrea, MedCare Equipment Company
Ready To Optimize Your Resupply Program?
Contact us today. Schedule a meeting today to learn how we can deliver results for you and your patients.