ACU-Serve accelerates revenue growth for healthcare providers by significantly increasing clean claims through strategic and a true partnership.
We Deliver Innovative Solutions to HME/DME and Infusion Providers
ACU-Serve has an unmatched comprehensive approach, which includes delving into the root cause, ensuring clean claims through meticulous processes, prioritizing client education, and utilizing advanced workflow software to streamline operations and enhance efficiency and accuracy.
Results
Matter
The typical response to healthcare challenges is often to allocate more resources. At ACU-Serve, we take a different approach. We specialize in optimizing your existing software systems and supplementing any gaps with our advanced technology. Our global team of highly trained experts is dedicated to streamlining your Revenue Cycle, ensuring swift and accurate payments and delivering Results that Matter to your team.
Our Results Speak for Themselves
Providing advanced analytics and workflow tools that empower your team to gain control of the revenue cycle. Unleash your team’s potential to recreate processes and improvement in your A/R teams! From handling changes with insurance plans and increasing payment operations and engineering, enable your teams to deliver the ultimate customer experience with the right tools with your billing platform.
Resources to amplify your success
How Poor Data Visibility Hurts Your Revenue Cycle
Watch our latest webinar
Join Anna Markiewicz (Sr. Manager Payor Relations, Coloplast) and Noel Neil (Chief Compliance Officer, ACU-Serve) on their webinar discussing upcoming HCPCS code changes for intermittent catheters and important steps you can take now to support a successful implementation of these changes.
A Few of our Partners
Client Testimonials
"ACU-Serve has been a true partner from day one. They’re proactive, accountable, and communicate in a way that makes everything easier for our team. The trust they’ve built with us has been invaluable, unlike past vendors, we know issues will be addressed quickly and effectively. Working with them has given us confidence and peace of mind.”
“Working with ACU-Serve has been a true partnership from day one. The transition to go-live was smooth and nearly effortless for our billing and posting teams, allowing our remaining billers to redirect their expertise toward audits, coaching intake, and solving internal challenges. In just a few short months, the results speak for themselves: stronger processes, more efficient claims, and meaningful financial improvements, including a reduction in open A/R and a drop in DSO from 57 to 48.”
"Partnering with ACU-Serve has completely changed the way we manage our A/R. We thought we were doing pretty well, but they took our collection rates from the high 80s to consistently above 90% - adding sophistication, spotting trends, and helping us scale faster. When Ohio Medicaid rolled out its new system, we would not have been able to maintain cash flow without their support and resources. Clay and Season treat us like we’re their only client, always responsive and dedicated. With ACU-Serve, we have a true partner who consistently delivers results and peace of mind."
"We are so excited to be aligned with ACU-Serve and to see growth in every aspect of our business. Your team has been amazing, and now more than ever, we know we made the right decision to outsource with ACU-Serve!”