ACU-Serve Privacy Policy for SMS Messaging

Effective Date: 01/01/2026

ACU-Serve uses Elevation Technology as its SMS service provider to deliver transactional text messages to customers.

ACU-Serve respects your privacy and is committed to protecting your personal information.

Information We Collect

When you opt in to SMS messaging, we may collect:

  • Your mobile phone number
  • Opt-in consent and timestamp
  • Message interaction data (e.g., STOP or HELP requests)

How We Use Your Information

We use your information to:

  • Send SMS messages you have consented to receive
  • Provide customer support
  • Maintain compliance with legal and carrier requirements

SMS opt-in data and consent information will not be used for marketing purposes beyond the scope of the messaging program you agreed to.

Data Sharing

We do not sell, rent, or share your mobile number or SMS opt-in data with third parties for their marketing or promotional purposes.

Mobile information, including phone numbers and opt-in consent, will not be shared with third parties for marketing purposes under any circumstances.

Your information may only be shared with:

  • SMS service providers strictly for message delivery
  • Legal or regulatory authorities if required by law

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information.

Data Retention

We retain SMS-related data only as long as necessary to operate the messaging program or comply with legal obligations.

Opt-Out and Consent Withdrawal

You may withdraw consent at any time by replying STOP to any SMS message.

Children’s Privacy

Our SMS services are not intended for individuals under 18 years of age.

Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on our website with a revised effective date.

Contact Us

ACU-Serve
Website: https://acuservecorp.com/
Email: in**@**********rp.com